Archive of posts tagged KAIZEN

Survey on Process Management: People and Expertise

Posted by on

In a process-oriented firm, people who execute the processes need to have appropriate skills and knowledge. Furthermore, knowledge of certain process improvement, process redesign and change management techniques have to be present. This article discusses the results related to people and expertise of the process management survey. Survey details (research design, sample, etc.) can be …

Continue reading ‘Survey on Process Management: People and Expertise’ »

Continuous Process Improvement, Business Process Orientation and Innovation

Posted by on

This article is a brief summary of the paper “Dynamic Capabilities through Continuous Improvement, Organizational Process Alignment and Innovation” by M. Kohlbacher and M. Ringhofer, which will be presented next week at the 30th Annual International Conference of the Strategic Management Society in Rome (http://rome.strategicmanagement.net). The paper examines the interaction effect of continuous improvement initiatives (e.g. …

Continue reading ‘Continuous Process Improvement, Business Process Orientation and Innovation’ »

The Characteristics of Process Orientation. Part 8: People and Skills

Posted by on

In a process-oriented firm, people who execute the processes need to have appropriate skills and knowledge. Furthermore, knowledge of certain process improvement, process redesign and change management techniques have to be present. Do process workers have detailed knowledge of how their process is executed? Process performers must have appropriate knowledge of how to execute the …

Continue reading ‘The Characteristics of Process Orientation. Part 8: People and Skills’ »