A business process management software is a software tool that facilitates activities such as modeling, analysis and enactment of business processes (Reijers, 2006). This article discusses the results related to business process management software of the process management survey. Survey details (research design, sample, etc.) can be found here.
Most of the surveyed firms state that they do not use any business process management software to support their process management endeavors. The item “The organization is company-wide using a software to support business process management” was rated by the firms in the sample as follows:
- 65,77%: Disagree
- 14,09%: Neither agree nor disagree
- 20,13%: Agree