This article summarises the results of the paper “Organized complexity of digital business strategy: a configurational perspective“, written by Y. Park and S. Mithas, published by MIS Quartely in 2020. The paper addresses the issue of how firms should configure organizational capabilities to achieve competitive advantage in digital environments. Digital business strategy consists of several …
by Kevin McCormack One of the most important directions in organizations today is the adoption of process-oriented approaches to measuring and managing costs. However, as firms move further through the life-cycle of these change programs, they will need to begin measuring processes and their outputs, and to continually refine their designs. Customers will not be …
Across all industries, smart, connected products – such as connected cars, machines and plants – are changing the way manufacturing companies interact with their customers and ultimately run their businesses. This new generation of offerings results from the merging of the physical and digital worlds, often referred to as the Internet of Things (IoT). IoT …
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There is no doubt that the process owner is a key role within business process management. But what are the exact responsibilities of the process owner? A recent study by Danilova (2019) addressed this topic by conducting a systematic literature review including 100 academic papers and 10 books on business process management. As a result, …
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The book “Die Wertschöpfungsmaschine” (a suitable English title would be “The Value Creation Machine”) deals with the question of how value creation can be optimally organized. The authors see process and organizational structures that do not fit the strategy as the biggest obstacle for companies to give their best. Without grey theories the book introduces …
BPM 2018 is the 16th conference in a series that provides the most prestigious forum for researchers and practitioners in the field of Business Process Management. The conference will take place in Sydney, Australia from September 9-14, 2018. BPM 2018 introduces a new structure, based on three tracks: Track I: Foundations Track II: Engineering Track …
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Because business process modelling techniques and tools exist in numerous variants, I’d like to share a very simple and practical process modelling approach. The software which is used is a simple spreadsheet software, and the process modelling technique is based on the Business Process Modelling Notation (BPMN). Roles / departments are modelled as so-called swim …
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“Companies with more developed sales processes enjoy greater sales performance”, say Jason Jordan and Michelle Vazzana in their book entitled Cracking the Sales Management Code. They argue that sales managers need a set of formal business processes. Other business functions like manufacturing or finance have formal business processes in place that allow for consistent execution …
The 14th International Conference on Business Process Management (BPM 2016), hosted by the Federal University of the State of Rio de Janeiro, will take place in Rio de Janeiro, Brazil, September 18-22, 2016. The BPM Research Track will focus on topics such as Decision management and BPM Processes in the Internet of Things and wearable devices …
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The 10th Business Process Management Conference, organized by the University of Ljubljana, Faculty of Economics, took place in Ljubljana, October 14-15, 2015. The keynote speech “Process Management Practices, Organizational Excellence, and Firm Performance” by M. Kohlbacher was about organizational excellence, i.e. how the organization needs to be designed to gain rigoros performance improvements. Buiding on …
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