The Business Process Model and Notation (BPMN) standard has seen a huge uptake in both, industry and academic research. Its promise of being one language for Business and IT has made it very popular with business analysts, tool vendors, practitioners, and end users. After two successful workshops in Vienna, Austria and Potsdam, Germany, this third …
This article summarizes the study “Process orientation: Conceptualization and Measurement” by Kohlbacher M. and Gruenwald S., to be published in the Business Process Management Journal in 2011, Volume 17, Issue 2. The paper empirically explores the “building blocks” (“components”) of business process management. The article first considers the following definitions of business process management: The …
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The 19th European Conference on Information Systems (ECIS2011) will take place from June 9-11, 2011 in Helsinki, Finland. The conference will be held in the premises of Aalto University School of Economics. The Business Process Management track of the conference will focus topics such as Success factors and measures of BPM BPM adoption models BPM …
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Process orientation is also a matter of enterprise culture. The real problems when implementing the process orientation approach are of a cultural nature (Hinterhuber, 1995). The cultural fit is an important issue since people and processes must combine to produce output (Armistead and Machin, 1997). Only a culture based on teamwork, willingness to change, customer …
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The Business Process Management Conference 2011 will be held in Clermont-Ferrand, France, from the 30th of August to the 1st of September 2011. The conference will be organized by the LIMOS Laboratory, CNRS, Université Blaise Pascal and will take place at the Campus des Cézeaux. Research topics include, but are not limited to: Modeling and …
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By focusing measurement on processes rather than functions, alignment and common focus across separate organizational units can be achieved (Hammer, 2007). This article discusses the concept of process performance measurement of the process management survey. Details on the survey (research design, sample, etc.) can be found here. Implementing measures and taking corrective actions are operating …
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The existence of process owners is the most visible difference between a process enterprise and a traditional organization (Hammer and Stanton, 1999). This article discusses the issue of the process owner role of the process management survey. Details on the survey (research design, sample, etc.) can be found here. A business process needs to have …
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This article is a brief summary of the paper “Dynamic Capabilities through Continuous Improvement, Organizational Process Alignment and Innovation” by M. Kohlbacher and M. Ringhofer, which will be presented next week at the 30th Annual International Conference of the Strategic Management Society in Rome (http://rome.strategicmanagement.net). The paper examines the interaction effect of continuous improvement initiatives (e.g. …
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This article discusses the issue “management commitment towards the process approach” of the process management survey. Details on the survey (research design, sample, etc.) can be found here. In most of the firms, management supports the process program (see figures below). It is worth mentioning that about 25% of the firms state that senior executives …
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This article discusses the issue “documentation of business processes” of the process management survey. Details on the survey (research design, sample, etc.) can be found here. Most firms have defined a complete and uniform enterprise process model. The item “Our firm has developed a complete and uniform enterprise process model illustrating the business processes of …