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Modeling Business Processes with the Event-Driven Process Chain (EPC)

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This article gives a brief introduction into modeling business processes by using the Event-Driven Process Chain. The Event-driven Process Chain (EPC) is a type of flowchart and was developed by Prof. Wilhelm-August Scheer at the Universität des Saarlandes in the early 1990s. There are four basic elements of the EPC: Events: The event describes the …

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Process Owners: How to Help Them Succeed

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This is a brief summary of the article “How to help process owners succeed”, posted on Harvard Business Review Blog Network by Brad Power. According to Brad, six things militate against success in the role of the process owner: The management team’s attention shifts to other priorities. Process owners misunderstand their role. Process owners are …

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The Principle of Process-Cascading and its Performance Impact

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This article summarizes the study “The Performance Effects of Process Cascade-Based Organizational Design” by Kohlbacher M. and Weitlaner D., which was presented at the IEEE 2011 7th International Conference on Next Generation Web Services Practices in Salamanca, Spain, in October 2011. An organizational design based on process cascades is an approach where the business process …

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Survey on Process Management: Structure follows Process

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In the process approach, it is the process which comes to the fore, and not the existing organizational structure (Becker et al., 2004).This article discusses the concept of structure follows process which was investigated by the process management survey. Survey details (research design, sample, etc.) can be found here. A process-oriented organization has adapted its …

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Survey on Process Management: Process-Oriented HR-Systems

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Human resources systems have to support the process approach (Hammer, 2007). Process-oriented HR-systems incorporate job descriptions based on business process design and incentive systems that emphasize the process’ needs. This article discusses empirical insights on process-oriented HR-systems using the results of the process management survey. Survey details (research design, sample, etc.) can be found here. …

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The Impact of Process Ownership and Process Performance Measurement on Firm Performance

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This article summarizes the study “Process Ownership, Process Performance Measurement and Firm Performance” by Kohlbacher M. and Gruenwald S., to be published in the International Journal of Productivity and Performance Management, Vol. 60, Issue 7, 2011. Process performance measurement and the process owner role are two key components of business process orientation. The article investigates …

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Survey on Process Management: BPM Office

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How many firms do have a so-called BPM office in place which coordinates and integrates process projects? This article discusses this question which was investigated by the process management survey. Survey details (research design, sample, etc.) can be found here. A business process management office, often also referred to as process office (Fischermanns, 2006) or …

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Survey on Process Management: People and Expertise

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In a process-oriented firm, people who execute the processes need to have appropriate skills and knowledge. Furthermore, knowledge of certain process improvement, process redesign and change management techniques have to be present. This article discusses the results related to people and expertise of the process management survey. Survey details (research design, sample, etc.) can be …

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Survey on Process Management: Business Process Management Software

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A business process management software is a software tool that facilitates activities such as modeling, analysis and enactment of business processes (Reijers, 2006). This article discusses the results related to business process management software of the process management survey. Survey details (research design, sample, etc.) can be found here. Most of the surveyed firms state …

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Corporate Culture in Line with Business Process Orientation and its Impact on Organizational Performance

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This article summarizes the study “Kohlbacher M., Gruenwald S. und Kreuzer E.: Corporate Culture in Line with Business Process Orientation and its Impact on Organizational Performance”. The paper was presented at the 6th International Workshop on Business Process Design at the Business Process Management Conference 2010, which took place at Stevens Institute of Technology (New …

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